How do you request an Illinois real estate exam accommodation?

Short answer: Use the PSI accommodation request form linked by the Illinois booklet. Complete every required field, upload the requested support, monitor PSI's response, and do not assume a normal appointment includes a pending or approved modification.

The Illinois booklet says PSI examination centers provide access in accordance with the Americans with Disabilities Act of 1990. It directs applicants with disabilities or those who would otherwise have difficulty taking the examination to request alternative arrangements.

The purpose is access to the examination, not an easier passing standard. The national and Illinois content, required knowledge, and scoring standards remain the same unless an official instruction says otherwise.

PSI publishes a list of personal items that do not require a formal accommodation. The test-center administrator or online check-in specialist can visually inspect approved items, and item-specific conditions still apply.

This table is not the complete list. Review PSI's current pre-approved comfort-aids policy for exact items and packaging, noise, inspection, test-center, and remote conditions.

A useful request connects three things:

1. The limitation: the functional condition that affects testing.
2. The exam barrier: how the standard timer, room, display, input, audio, break, or access condition creates difficulty.
3. The requested modification: the specific change that would address that barrier.

Follow the fields and upload instructions in the current PSI form. The needed evidence can depend on the disability, limitation, prior history, and requested modification.

Useful documentation commonly needs to establish:

• The candidate's identity.
• The relevant disability or functional limitation.
• How the limitation affects the testing situation.
• The recommended modification or support.
• The qualified source of the assessment or recommendation.

Do not post medical records in a public form, ordinary email, or support channel unless PSI expressly directs that method. Submit only through the official process and include no unrelated history.

Submit early enough for review, follow-up, specialized scheduling, equipment, and seat availability. Do not wait until the standard two-day cancellation boundary or exam week.

Follow PSI's current request and decision instructions. The safer sequence is to obtain the approval before booking when the process tells you to wait. A standard appointment does not automatically add extended time, extra breaks, a separate room, or assistive technology.

If you already booked, do not cancel blindly. Contact PSI through the official accommodation request or support process while the ordinary cancellation deadline remains open.

Remote availability depends on the approved modification and PSI's technology, monitoring, room, and security requirements. A separate room may fit remote delivery, while a supervised break, specialized device, reader, or other support may require different arrangements.

Before accepting a remote appointment, confirm:

• The approval expressly applies to remote delivery.
• The required assistive technology works with PSI software.
• The break and camera rules are clearly modified where needed.
• The room and equipment pass the complete tutorial.
• The appointment displays the approved timing or conditions.

Standard remote testing has no breaks, scratch paper, or physical calculator. Only the written approval and PSI instructions can modify those conditions.

1. Bring the required accepted identification.
2. Arrive early or enter the remote launch process early.
3. Keep the approval record available outside the secure room.
4. Disclose approved and pre-approved items during check-in.
5. Allow visual inspection of comfort aids as required.
6. Confirm the appointment timer and conditions before starting.
7. Ask the administrator or proctor to verify a mismatch immediately.
8. Follow the approved rules exactly during the exam.

Do not begin under a visibly incorrect timer or missing condition and hope it can be fixed after scoring. Raise the issue through the official administrator or proctor channel first.

Use the response or request record to understand whether PSI needs more information, a clearer testing connection, different documentation, or has made a final decision. Reply through the official channel and respect any submission or scheduling instructions.

Do not ask the test-day proctor to overrule a pending or denied request. If an existing appointment will arrive first, address the standard cancellation deadline with PSI.

• PSI Illinois Candidate Information Booklet dated June 24, 2026
• PSI exam accommodation request form linked by the booklet
• PSI pre-approved comfort-aids policy
• PSI Illinois Real Estate Examination Program

The current request form, PSI decision, appointment confirmation, and administrator or proctor instructions govern the accommodation.