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Contact

Tell us how we can help.

Get in touch about the app, full access, a technical problem, practice content, privacy, or an idea for a new feature.

Direct email

passillinoisrealestate@gmail.com

Response target

Within two business days

App troubleshooting

Visit Support

Send a message

Fill out the form below and the website will send your message to Pass Illinois support. If you are reporting a technical problem, include your device model, operating system version, app version, and the exact error message.

We use the details you provide to respond to your message and provide support.

Before you send

  • For a full-app access problem, include the platform and transaction date, but never send your full payment card number.
  • For a content issue, include the question identifier and the official source you are comparing it with.
  • For a privacy request, email from the address associated with the relevant account or support conversation when possible.
  • Do not send passwords, government identification numbers, or information remembered from a live PSI exam.

Official licensing questions

Pass Illinois is independent exam preparation. For license applications and requirements, contact IDFPR. For examination scheduling and test-day policies, use the current Illinois / PSI Candidate Information Booklet.