- Official section
- National XI.G: Net Operating Income
- Broker weight
- A named valuation and calculation skill
- Expected scored items
- The current PSI outline tests NOI through Valuation and related Real Estate Math concepts
Income-property math guide
Net operating income through a clean income waterfall
NOI is not found by subtracting every cost attached to ownership. It measures the property's operations before financing and owner tax choices. Walk from full income to collected income, then subtract the costs required to operate the real estate. Stop before the mortgage enters the picture. On exam day, write the income waterfall vertically. That small habit makes it easier to see whether a vacancy loss should be subtracted, whether parking income still needs to be added, and whether an expense belongs above or below NOI.
Last updated: August 1, 2026
What calculation do you need to make?
Short answer: Potential gross income represents full stated income before vacancy. Vacancy and collection loss are subtracted and qualifying other property income is added to reach effective gross income. NOI equals EGI minus allowable property operating expenses under the problem's convention. Standard NOI is before mortgage principal and interest, owner income taxes, accounting or tax depreciation, and investor distributions. Major capital expenditures generally sit outside ordinary NOI, while replacement-reserve treatment follows the stated convention. Use annual NOI with an annual capitalization rate. To find missing expenses, subtract NOI from EGI; to find value, divide stabilized annual NOI by a decimal market cap rate.
Exam NOI problems simplify leases, concessions, expense recoveries, tenant reimbursements, vacancy, management, reserves, capital needs, and stabilization. Actual appraisal, lending, tax, and investment analyses can define and normalize income differently for their purposes. A Schedule E result is not automatically appraisal NOI, and an owner's decision to self-manage does not prove zero market management expense. Concessions may appear as an income reduction, reimbursements may appear as income with a matching expense, and replacement reserves may sit above or below the reported NOI depending on the stated convention. Use the income level, expense definition, reserve policy, period, and capitalization-rate basis stated in the problem. This is exam preparation, not appraisal, banking, tax, accounting, or investment advice. Sources were checked through August 1, 2026.
How do you calculate net operating income?
- Name the starting income level and annualize every recurring rent and other-income amount.
- Apply vacancy and collection loss to the exact income base stated in the question, and convert the percentage to a dollar loss before continuing down the waterfall.
- Add recurring other property income only when it has not already been included in PGI.
- Total fixed, variable, management, and other operating expenses under the problem's definitions.
- Apply the stated replacement-reserve convention and keep one-time capital items separate unless directed.
- Subtract operating expenses from EGI and stop at NOI before debt service, owner tax, and accounting depreciation.
- Use annual NOI with an annual cap rate or annual debt service and avoid mixing actual, forecast, and stabilized periods.
- Reverse-check missing expenses or income carefully, preserve every intermediate dollar subtotal, and label the result as property NOI rather than profit, taxable income, or investor cash flow.
- Line
- Potential gross rent
- Formula or treatment
- Units x rent x 12
- Exam safeguard
- Full stated occupancy
- Line
- Vacancy loss
- Formula or treatment
- Stated income base x vacancy rate
- Exam safeguard
- Subtract the loss
- Line
- Effective gross income
- Formula or treatment
- PGI - vacancy and loss + other income
- Exam safeguard
- Do not add other income twice
- Line
- Operating expenses
- Formula or treatment
- Fixed + variable + management + stated reserve
- Exam safeguard
- Exclude financing
- Line
- NOI
- Formula or treatment
- EGI - operating expenses
- Exam safeguard
- Before debt service
- Line
- Missing expenses
- Formula or treatment
- EGI - NOI
- Exam safeguard
- Use same period
- Line
- Expense ratio
- Formula or treatment
- Operating expenses / EGI x 100
- Exam safeguard
- Not cap rate
- Line
- Before-tax cash flow
- Formula or treatment
- NOI - debt service
- Exam safeguard
- Below NOI
- Line
- Cap rate
- Formula or treatment
- Annual NOI / value x 100
- Exam safeguard
- Use annual stabilized NOI
- Line
- Value
- Formula or treatment
- Annual NOI / decimal cap rate
- Exam safeguard
- Rate and income definitions match
Can you follow the calculation from facts to answer?
Build NOI from the top line
Scenario: Potential annual rent is $240,000. Vacancy and collection loss equal 5% of rent, other income is $8,000, and operating expenses are $86,000.
- Vacancy and collection loss are $240,000 x 0.05 = $12,000.
- EGI is $240,000 - $12,000 + $8,000 = $236,000.
- NOI is $236,000 - $86,000 = $150,000.
Answer: The property's annual NOI is $150,000.
Calculate management from EGI
Scenario: A property has EGI of $210,000. Management is 6% of EGI, and other operating expenses are $70,400. What is NOI?
- Management expense is $210,000 x 0.06 = $12,600.
- Total operating expenses are $12,600 + $70,400 = $83,000.
- NOI is $210,000 - $83,000 = $127,000.
Answer: Annual NOI is $127,000.
Recover missing operating expenses
Scenario: A property has EGI of $185,000 and NOI of $112,000. What operating-expense total is implied?
- Use operating expenses equals EGI minus NOI.
- $185,000 - $112,000 = $73,000.
- No vacancy adjustment is needed because EGI is already supplied.
Answer: Implied annual operating expenses are $73,000.
Keep debt service below NOI
Scenario: EGI is $310,000, operating expenses are $115,000, and annual mortgage debt service is $92,000. Find NOI and simplified before-tax cash flow.
- NOI is $310,000 - $115,000 = $195,000.
- Debt service is not an operating expense.
- Before-tax cash flow is $195,000 - $92,000 = $103,000.
Answer: NOI is $195,000 and simplified before-tax cash flow is $103,000.
Handle a capital project correctly
Scenario: EGI is $180,000, recurring operating expenses are $68,000, and the owner pays $90,000 for a major roof replacement. The exam problem classifies the roof as a capital expenditure and gives no annual reserve.
- Use the problem's classification rather than putting the full roof project into recurring operations.
- NOI is $180,000 - $68,000 = $112,000.
- The $90,000 project affects capital cash needs outside this simplified NOI.
Answer: NOI is $112,000 under the stated convention.
Use NOI to indicate value
Scenario: A stabilized annual NOI of $96,000 is paired with a supported 7.5% overall capitalization rate. What value is indicated?
- Convert 7.5% to 0.075.
- $96,000 / 0.075 = $1,280,000.
- The result depends on NOI and rate being defined consistently.
Answer: The direct-capitalization indication is $1,280,000.
Which math errors cost the most points?
- Trap
- Call potential gross income NOI.
- Correction
- First account for vacancy, other income, and operating expenses.
- Trap
- Subtract the vacancy percentage from income as a dollar amount.
- Correction
- Multiply the correct income base by the decimal rate to find dollar loss.
- Trap
- Add other income twice.
- Correction
- Read whether the problem includes it inside PGI before adding it to reach EGI.
- Trap
- Use an expense percentage on the wrong income base.
- Correction
- Apply management or another percentage to PGI, EGI, or collected rent exactly as stated.
- Trap
- Subtract mortgage principal and interest in NOI.
- Correction
- Debt service is owner financing and belongs below standard property-level NOI.
- Trap
- Subtract accounting depreciation from NOI.
- Correction
- Depreciation can affect taxable income but is excluded from standard appraisal NOI.
- Trap
- Treat a major addition as an ordinary annual expense.
- Correction
- Use the stated capital or reserve convention rather than distorting one year's operations.
- Trap
- Assume owner self-management means zero management expense.
- Correction
- A stabilized analysis may include a supported market management cost even without a current payment.
- Trap
- Use monthly NOI with an annual cap rate.
- Correction
- Annualize NOI before using an annual capitalization relationship.
- Trap
- Treat Schedule E net income as appraisal NOI.
- Correction
- Tax reporting and appraisal NOI use different expense and depreciation conventions.
- Trap
- Call NOI cash flow after debt service.
- Correction
- NOI is before financing; after-debt cash flow subtracts debt service later.
- Trap
- Assume a higher NOI alone proves a better property.
- Correction
- Value, risk, growth, leases, condition, capital needs, and the income period still matter.
Can you solve these original problems?
These questions are original study items aligned to the published outline. They are not copied, recalled, or predicted PSI questions.
1. PGI is $200,000, vacancy and collection loss are 5% of PGI, other income is $10,000, and operating expenses are $70,000. What is NOI?
- $130,000
- $120,000
- $140,000
- $190,000
Show answer and explanation
Answer: $130,000
Vacancy is $10,000, EGI is $200,000, and NOI is $200,000 - $70,000 = $130,000.
2. EGI is $180,000 and operating expenses are $72,000. What is NOI?
- $108,000
- $252,000
- $72,000
- $2,500
Show answer and explanation
Answer: $108,000
$180,000 - $72,000 = $108,000.
3. Which item is normally excluded from standard property-level NOI?
- Mortgage debt service
- Property insurance
- Management expense
- Owner-paid utilities
Show answer and explanation
Answer: Mortgage debt service
Owner financing is subtracted below NOI when a later cash-flow measure is requested.
4. EGI is $150,000 and NOI is $90,000. What operating expenses are implied?
- $60,000
- $240,000
- $90,000
- $45,000
Show answer and explanation
Answer: $60,000
$150,000 - $90,000 = $60,000.
5. Which income measure belongs in the standard direct-capitalization formula?
- Annual stabilized NOI
- Monthly gross rent
- Seller net proceeds
- Mortgage loan amount
Show answer and explanation
Answer: Annual stabilized NOI
Direct capitalization divides annual NOI by a consistent overall capitalization rate.
Which numbers and formulas are easy to confuse?
- Terms
- Potential gross rent vs. PGI
- Difference
- Potential gross rent concerns full rental income. PGI can include a broader potential-income definition when the problem says so.
- Question cue
- Rent-only potential versus stated total potential.
- Terms
- PGI vs. EGI
- Difference
- PGI reflects full stated potential. EGI reflects vacancy and collection loss and includes qualifying other income.
- Question cue
- Full potential versus expected collected income.
- Terms
- EGI vs. NOI
- Difference
- EGI is before operating expenses. NOI is the remainder after operating expenses.
- Question cue
- Collected revenue versus property operating income.
- Terms
- Operating expense vs. debt service
- Difference
- Operating expense supports property operation. Debt service pays owner-specific financing.
- Question cue
- Property cost versus loan cost.
- Terms
- Repair vs. capital expenditure
- Difference
- A repair ordinarily maintains current operation. A capital expenditure adds or replaces a long-lived asset or benefit.
- Question cue
- Recurring upkeep versus long-lived investment.
- Terms
- Capital expenditure vs. reserve
- Difference
- A capital expenditure is a project outlay. A reserve is a periodic allowance for anticipated replacement under a stated convention.
- Question cue
- Actual project cash versus annualized allowance.
- Terms
- NOI vs. before-tax cash flow
- Difference
- NOI is before financing. Before-tax cash flow subtracts stated debt service and other below-NOI cash items.
- Question cue
- Property operation versus equity cash flow.
- Terms
- NOI vs. taxable rental income
- Difference
- NOI follows valuation or underwriting conventions. Taxable income follows tax rules, including deductions that NOI excludes.
- Question cue
- Valuation measure versus tax result.
- Terms
- Actual NOI vs. stabilized NOI
- Difference
- Actual NOI reflects one recorded period. Stabilized NOI represents normal sustainable operation under supported assumptions.
- Question cue
- Historical result versus normalized expectation.
- Terms
- NOI vs. GRM rent
- Difference
- NOI is after operating expenses and pairs with cap rate. GRM uses gross rent before explicit expense deduction.
- Question cue
- Net-income rate input versus gross-rent multiplier input.
What does the outline expect you to calculate?
- Topic
- Income-property setting
- What to know
- Rental property, investor, rent roll, lease, income approach, anticipated benefit, operations, income, expense, NOI, value, market participant, and effective date
- Best exam move
- Use the income waterfall when the property is analyzed for its earning capacity.
- Topic
- Potential gross rent
- What to know
- Unit count, monthly rent, annual rent, contract rent, market rent, occupied unit, vacant unit, scheduled rent, full occupancy, full collection, and annualization
- Best exam move
- Multiply each recurring monthly rent by 12 and include the units required by the premise.
- Topic
- Potential gross income
- What to know
- PGI, potential gross rent, other income convention, full income, reimbursements, percentage rent, parking, storage, laundry, vending, signage, and definition
- Best exam move
- Read whether other income is already inside PGI before adding it later.
- Topic
- Vacancy loss
- What to know
- Physical vacancy, economic vacancy, downtime, unleased unit, occupancy, stabilized vacancy rate, potential rent, market rate, dollar loss, and subtraction
- Best exam move
- Multiply the stated vacancy rate by the income base identified in the problem.
- Topic
- Collection loss
- What to know
- Nonpayment, bad debt, delinquency, credit loss, concession, free rent, economic vacancy, collected amount, allowance, percentage, and income base
- Best exam move
- Combine vacancy and collection loss only when the problem gives one combined allowance.
- Topic
- Other property income
- What to know
- Parking, storage, laundry, vending, pet fee, application fee, late fee, utility reimbursement, antenna, billboard, service income, and recurring amount
- Best exam move
- Add only qualifying property income that has not already been counted in PGI.
- Topic
- Effective gross income
- What to know
- EGI, PGI, vacancy, collection loss, other income, occupancy-adjusted income, collected revenue, annual amount, operating statement, and subtotal
- Best exam move
- Use PGI minus vacancy and collection loss plus stated other income.
- Topic
- Fixed operating expenses
- What to know
- Property tax, property insurance, license, permit, recurring contract, base fee, annual obligation, fixed cost, occupancy independence, and operating expense
- Best exam move
- Subtract fixed operating costs even when the building's actual occupancy changes, if the problem includes them.
- Topic
- Variable operating expenses
- What to know
- Management, owner-paid utility, cleaning, payroll, supplies, repair, maintenance, landscaping, trash, security, advertising, turnover, and occupancy-sensitive cost
- Best exam move
- Use the dollar amount or percentage base stated and avoid applying the same percentage twice.
- Topic
- Management expense
- What to know
- Management fee, percentage of EGI, percentage of collected rent, owner management, market expense, contract fee, leasing, supervision, and normalization
- Best exam move
- Calculate management from the exact income base stated, even when the current owner does not write a management check.
- Topic
- Repairs and maintenance
- What to know
- Routine repair, preventive maintenance, recurring service, painting, cleaning, landscaping, minor replacement, deferred maintenance, ordinary operation, and annual expense
- Best exam move
- Include ordinary recurring upkeep but separate major long-lived improvements under the problem's convention.
- Topic
- Replacement reserves
- What to know
- Reserve for replacement, annual allowance, short-lived component, roof, equipment, appliance, recurring capital need, appraisal convention, lender convention, included reserve, and excluded reserve
- Best exam move
- Follow the stated reserve policy because appraisal and lending presentations can differ.
- Topic
- NOI formula
- What to know
- Effective gross income, operating expenses, subtraction, annual net operating income, property-level result, stabilized NOI, actual NOI, forecast NOI, and capitalization numerator
- Best exam move
- Subtract the supported operating-expense subtotal from EGI and stop before financing.
- Topic
- Debt service exclusion
- What to know
- Mortgage principal, mortgage interest, annual debt service, amortization, owner leverage, lender, loan amount, interest rate, before-tax cash flow, and property operations
- Best exam move
- Subtract debt service after NOI only when the question asks for a cash-flow or coverage result.
- Topic
- Tax and accounting exclusions
- What to know
- Owner income tax, depreciation, amortization, capital gain, entity tax, tax return, Schedule E, interest deduction, taxable income, and book income
- Best exam move
- Do not import tax-return deductions into appraisal NOI without an express reconciliation.
- Topic
- Capital expenditure boundary
- What to know
- Addition, renovation, roof replacement, major equipment, tenant improvement, leasing commission, long-lived asset, capital budget, annual expense, reserve, and cost recovery
- Best exam move
- Keep a one-time capital project outside simplified operating expenses unless the problem directs a reserve or normalized charge.
- Topic
- NOI and capitalization
- What to know
- Annual NOI, overall capitalization rate, value, NOI divided by value, value equals NOI divided by rate, decimal percentage, market rate, and direct capitalization
- Best exam move
- Use a stabilized annual NOI that is defined consistently with the selected market rate.
- Topic
- NOI checking and normalization
- What to know
- Actual year, stabilized year, forecast year, one-time income, one-time expense, owner-paid service, below-market contract, market rent, lease-up, expense ratio, and reasonableness
- Best exam move
- Identify unusual items and use the period or stabilized assumptions supplied rather than mixing years.
How should you drill this calculation?
- Session
- Session 1
- Focus
- Build the income waterfall
- Proof you are ready
- Calculate PGI, vacancy and collection loss, other income, and EGI in 20 scenarios.
- Session
- Session 2
- Focus
- Classify operating expenses
- Proof you are ready
- Sort 50 property, owner, financing, tax, capital, and tenant items above or below NOI with a reason.
- Session
- Session 3
- Focus
- Calculate NOI
- Proof you are ready
- Solve 20 complete and 15 missing-expense or missing-income NOI problems.
- Session
- Session 4
- Focus
- Handle percentages and reserves
- Proof you are ready
- Apply vacancy, management, variable-expense, and stated reserve percentages to the correct bases in 20 problems.
- Session
- Session 5
- Focus
- Connect NOI to value and cash flow
- Proof you are ready
- Solve 15 cap-rate values and 15 after-debt cash-flow calculations without moving debt service above NOI.
- Session
- Session 6
- Focus
- Complete a mixed NOI set
- Proof you are ready
- Score at least 90% and justify each answer by income level, percentage base, other income, operating classification, reserve rule, period, and conclusion.
Do not count recognition as mastery. Close the notes and explain the rule, apply it to a new fact pattern, and identify why each distractor fails.
Build speed without skipping the setup
From concept to decision
Drill this topic, then review the explanation
Pass Illinois gives you original national and Illinois questions, topic-by-topic study, clear explanations, timed practice, flashcards, progress tracking, and Math Coach. Start free, find the weak distinction, and focus the next session there.
Questions students ask about Net Operating Income Formula and Examples
What is the net operating income formula?
NOI equals effective gross income minus property operating expenses. A common exam waterfall is potential gross income minus vacancy and collection loss plus qualifying other property income, then minus operating expenses. Keep every amount on the same annual or monthly basis.
What is potential gross income?
Potential gross income, or PGI, represents the full income potential under the rent and occupancy assumptions stated by the problem. It commonly begins with scheduled or market rent at full occupancy and full collection before vacancy and collection loss.
What is effective gross income?
Effective gross income, or EGI, is the income level after vacancy and collection loss and after adding qualifying other property income under the stated convention. If a problem already includes other income in PGI, do not add it again.
Which expenses are included in NOI?
Typical exam operating expenses can include property taxes, property insurance, management, owner-paid utilities, payroll, cleaning, security, advertising, licenses, supplies, recurring repairs, and routine maintenance. Use the facts and definitions stated in the problem.
Is mortgage debt service included in NOI?
No under the standard property-level formula. Mortgage principal and interest depend on owner financing. NOI is before debt service. Subtract debt service later if the question asks for before-tax cash flow or a debt-coverage measure.
Is depreciation included in NOI?
Accounting or tax depreciation is excluded from standard appraisal NOI. It can reduce taxable rental income, but it is a noncash tax or accounting allocation rather than a property operating outlay in the basic valuation formula.
Are capital expenditures included in NOI?
Major additions and long-lived replacements are generally treated as capital items rather than ordinary annual operating expenses. Replacement-reserve treatment varies by assignment and market convention. Follow the question's express instruction instead of assuming every capital cost or reserve belongs above NOI.
How do you find missing operating expenses?
Subtract NOI from EGI. If EGI is $180,000 and NOI is $108,000, operating expenses are $72,000. Do not subtract NOI from PGI when vacancy or other income also appears in the problem.
Is NOI the same as profit or cash flow?
No. NOI is property income before financing, owner income taxes, and accounting depreciation. Profit, taxable income, and investor cash flow can include debt service, capital spending, tax items, sale costs, and other facts outside the standard NOI calculation.
Are these official Illinois broker exam questions?
No. They are original calculations aligned to the PSI broker outline effective June 24, 2026. Current federal banking and housing valuation guidance, current Fannie Mae guidance, and current IRS rental-income materials were checked through August 1, 2026.
Primary sources
- PSI Illinois Candidate Information Booklet dated June 24, 2026
- U.S. Department of Housing and Urban Development, income approach guidance
- Federal banking agencies, current valuation concepts for income-producing real estate
- Office of the Comptroller of the Currency, current Commercial Real Estate Lending handbook
- Fannie Mae Selling Guide B4-1.3-10, current income approach guidance
- Fannie Mae Multifamily Guide, current capitalization-rate guidance
- Internal Revenue Service Topic 414, current rental income and expenses
The current official outline controls the tested scope. Statutes, regulations, and official agency materials control when a general study rule and a jurisdiction-specific rule differ.
Editorial status
Checked against primary sources
The Pass Illinois editorial team last checked this guide on August 1, 2026. Every practice question is an original study item, and the source links above let you verify the rules that support the lesson.