National Section X study guide
Practice of Real Estate for the Illinois broker exam
Start with the conduct. A housing preference, a commission discussion, a sales call, an online post and an earnest-money dispute call for different rules. Identify the people involved, the rule that applies and the fact that changes the answer.
Last reviewed:
The short answer
National Practice of Real Estate covers antidiscrimination and accessibility, worker status, antitrust, Do Not Call rules, online advertising, confidential information, transaction funds and due diligence. Learn the governing rule and its conditions, rather than treating an owner instruction, contractor label, platform setting or familiar customer as permission to ignore it.
The PSI booklet dated June 24, 2026 assigns 12% of the 100 scored national broker questions to the whole Practice of Real Estate area, or 12 questions. Its broker topics are X.A.1-6, X.B.1-4 and X.C.1-3. National X.D is marked instructor-only. Illinois licensing and other applicable state duties remain a separate layer. These are original teaching questions, not PSI questions or a validated readiness test.
Match the conduct to the rule
- Name the conduct: housing service, accessibility, worker classification, competitor coordination, solicitation, advertising, information handling, transaction money or a property red flag.
- Identify the role. A competitor, sponsoring broker, client, non-client, housing provider, consumer and fund holder can have different duties.
- Check the governing system and coverage. Federal housing law, ADA public access, tax classification, calling rules and Illinois license law do not have identical tests.
- Keep the condition that changes the result: a protected basis, an agreement, a direct stop request, the call type, a material connection, actual knowledge or lawful disbursement authority.
- Check the date and unit. Days are not automatically months. A published rule with a future effective date is not yet the October 2026 rule.
- Refuse an unlawful instruction. A client request does not excuse discrimination, competitor price coordination, misuse of funds or a required disclosure failure.
- Use the right record or professional for an unresolved fact. Preserve the source and follow up; do not pass an unverified claim along as a guarantee.
- After a missed question, explain the controlling fact and why the nearest alternative fails. A repeated practice score does not certify exam readiness.
| Trigger | Rule family | Condition to keep |
|---|---|---|
| Housing treatment changes because of a protected basis | Fair housing | Covered transaction, conduct and any specific exemption |
| A customer needs access to a public-facing office | ADA Title III | Policy, communication and physical-access duties differ |
| A worker is called an independent contractor | Tax and employment rules | Use the law-specific test; supervision remains |
| Competitors coordinate a commission term | Antitrust | An agreement differs from independent similar pricing |
| A consumer has asked the seller to stop calling | Do Not Call | A relationship does not override the direct stop request |
| A caller relies on an inquiry | FTC and FCC rules | FTC: 90 days; FCC: three months; check the rest of each rule |
| A brokerage post promotes a listing | Advertising | Truth, proper identity, authority and housing rules apply |
| A review reward requires a positive rating | Review and endorsement rules | A disclosure does not cure a required-positive-review purchase |
| A message changes wire instructions | Information security | Verify independently using an established contact method |
| A broker holds earnest money | Funds of others | Proper account, records and lawful release authority |
| A seller asks to hide a property problem | Disclosure and confidentiality | Apply the specific role, knowledge and disclosure rule |
The distinctions that matter
| Distinction | How it works | What to notice |
|---|---|---|
| Federal statutory classes, PSI topics and Illinois protections | The federal Fair Housing Act text names race, color, religion, sex, national origin, familial status and disability. PSI separately lists protections based on gender identity and sexual orientation. Illinois law expressly protects sexual orientation, including gender-related identity, and adds other grounds. | Do not use a change in federal agency guidance to erase the outline or an independent Illinois protection. |
| Steering, blockbusting and redlining | Steering channels housing choice because of a protected characteristic. Blockbusting uses protected-class change to induce transactions for profit. Redlining concerns discriminatory denial or terms of housing-related services or credit based on an area or its protected-class composition. | Identify the conduct and protected basis, rather than treating every neighborhood preference or service map as unlawful. |
| An exemption and a permission slip | The private-owner exemptions in 42 USC 3603(b) have specific conditions and leave the Section 3604(c) advertising prohibition intact. Broker involvement matters to the qualifying single-family-owner exemption. Religious, club and older-persons provisions have their own conditions; other laws can still apply. | Never turn one exemption into blanket permission for every advertisement or race-based refusal. |
| Intentional unequal treatment and discriminatory effects | Intentional unequal treatment and the effects of a neutral rule are different questions under the governing law. Illinois Section 3-102 expressly addresses covered discriminatory effects. Applying a rule uniformly does not by itself establish that the rule is lawful. | Name the applicable law; do not substitute a rule from a different credit or employment system. |
| Housing access and public-business access | The Fair Housing Act concerns covered housing. ADA Title III concerns covered public accommodations, including the public-facing office context. Housing, office services and federally assisted programs may have overlapping duties. | An ordinary private dwelling and an office open to the public do not have one identical accessibility test. |
| Policy accommodation and physical modification | A reserved-parking exception changes a policy. A ramp changes a physical feature. In housing, necessity, reasonableness and the applicable cost rules matter. In ADA public access, policy changes, effective communication, existing barriers and new construction are distinct duties. | Do not assign every request to one funding rule or require every older facility to undergo the same retrofit. |
| ADA service animal and housing assistance animal | ADA public-access rules generally concern task-trained dogs, with a separate miniature-horse assessment. Comfort alone is not a trained task. Housing accommodation rules can be broader; an ADA definition does not automatically decide a housing request. | A purchased certificate is not a substitute for the applicable legal criteria. |
| Federal tax status and every other worker rule | The IRS statutory-nonemployee framework for licensed agents requires substantially all service payments to relate directly to sales or other output, rather than hours, and a written contract providing no employee treatment for federal tax purposes. That does not decide every labor-law issue or remove licensing supervision. | Keep licensing, output-based payment and the written federal-tax agreement together. |
| Price agreement and independent pricing | Competing firms agreeing on commissions, minimums, discounts or other price terms give up independent pricing. An agreement may be written, oral or inferred from the evidence. Similar prices alone do not establish one. | Find the coordination; do not invent a legally required commission rate. |
| Allocation, boycott and a firm's own choices | Competitor agreements to divide customers or territories differ from independent specialization. Concerted exclusion or price-enforcing boycotts raise antitrust concerns; not every single-firm vendor choice is a group boycott. | Ask who agreed with whom and what competition the agreement restricts. |
| Illegal tying and useful packaging | A forced condition involving distinct products, market power and the applicable competitive effects can raise tying issues. Offering useful services together does not by itself establish an illegal tie. | A package label alone is insufficient. |
| Statutory maximums and an actual sentence | Sherman Act Section 1 states maximum fines of $100 million for a corporation and $1 million for another person, with up to 10 years of imprisonment for an individual. Under its conditions, 18 USC 3571(d) can permit twice gross gain from the offense or gross loss caused to others, unless that calculation would unduly complicate or prolong sentencing. A maximum is not an automatic outcome. | Keep the criminal provision, defendant type and alternative-fine rule separate from civil recovery. |
| Criminal punishment and qualifying civil recovery | Criminal fine limits and imprisonment are different from a qualifying private antitrust action. Section 15(a) provides threefold qualifying business or property damages, plus the stated costs and reasonable attorney's fee. A complaint alone does not establish injury, liability or an award. | Identify which statute and recovery the question supplies before multiplying. |
| FTC days and FCC months | The FTC relationship definition uses a qualifying transaction within 540 days or an inquiry or application within 90 days before the call. The FCC relationship provision uses 18 and three months. Other conditions and direct stop requests remain; the units are not interchangeable. | Identify the agency and call type before applying a relationship period. |
| Registry refresh and full compliance | The FTC safe-harbor framework includes use of a registry version obtained no more than 31 days before a call, plus written procedures, training, internal stop records, a documented prevention process, monitoring and the error condition. The download alone is insufficient. | Registry data is for compliance, not a prospecting list. |
| A live call and a prerecorded pitch | A relationship that may support a live-call exception is not by itself the required authorization for a covered prerecorded sales pitch. Written seller-specific consent, the required disclosures and opt-out conditions need separate review. | A purchased lead or a familiar customer does not settle every calling requirement. |
| An online format and the underlying advertising duty | A post, story, video or message can be brokerage advertising. Illinois identity, truthfulness, authority and digital-communication rules still matter. Fair-housing restrictions also apply to covered housing ads and deliberate audience exclusions. | A temporary format or a platform setting does not excuse prohibited conduct. |
| An honest review and a purchased positive rating | FTC rules distinguish an honest review incentive from compensation expressly or implicitly conditioned on a positive or negative review. Material connections may need disclosure, and the review must remain truthful. | Disclosing a reward does not make a required five-star review lawful. |
| Confidentiality and a required disclosure | Client negotiating information and personal identifiers need protection. A client cannot make a legally required property disclosure disappear by calling the fact confidential. Illinois duties depend on the role and the specific knowledge and property conditions. | Do not replace a limited disclosure rule with a promise to inspect or certify every fact. |
| Commingling and conversion | Commingling improperly mixes entrusted and personal or operating funds. Conversion involves unauthorized use or control of another's funds. Spending escrow on a personal bill can involve both; returning it later does not make the original use authorized. | Distinguish an improper mix from actual misuse, while checking the governing account rules. |
| Due diligence and a guarantee | An inconsistency calls for the right document, record, question or specialist. It does not make the broker an inspector, surveyor, lawyer or guarantor of every supplied fact. Record the source, resolve the red flag within the role and follow up. | Verify the issue through the proper channel rather than forwarding a known contradiction as a verified fact. |
| Personal information and a secure process | Confidentiality covers more than email: conversations, paper files, access permissions, storage, vendor access and disposal matter. Illinois privacy duties and applicable confidentiality rules need their own scope. Minimize access, protect the channel and verify the recipient; a client request does not itself make an insecure method appropriate. | A safeguard is part of a process, rather than a promise that every fraud or breach is impossible. |
Work through the facts
Spotting commission price fixing
Competing managing brokers agree that none of their firms will accept a listing below the same commission percentage.
- The firms are competitors.
- Commission is a price term.
- The agreement removes independent pricing.
Answer: The agreement is classic horizontal price fixing under antitrust principles.
Applying the Do Not Call exceptions
In a covered live-sales-call scenario, a homeowner asked the brokerage for a valuation two months ago, then directly told it yesterday never to call again.
- A recent qualifying inquiry may otherwise support the applicable relationship exception, subject to its conditions.
- The homeowner made an entity-specific do-not-call request.
- That direct request overrides the relationship exception.
Answer: The brokerage should not make the sales call.
Handling targeted housing advertising
For a covered, nonexempt rental dwelling with no applicable older-persons exception, a licensee deliberately configures the campaign to exclude families with children.
- The targeting affects who receives a housing advertisement.
- Familial status is federally protected.
- Platform settings are part of the advertising conduct.
- The stipulated coverage and absence of an applicable exemption matter; the platform is not a legal permission slip.
Answer: The exclusion creates a fair housing advertising and access problem.
Protecting transaction funds
An Illinois brokerage holding the transaction's earnest money deposits it into the firm's operating account for one day before transferring it to the proper escrow account.
- The money belongs to others and must be handled under escrow rules.
- The operating account contains business funds.
- Temporary mixing is still commingling.
- This is not a limited broker-money deposit needed to satisfy a bank minimum or pay an authorized bank charge.
Answer: The broker should place and document the funds through the required escrow process without using the operating account.
The office has been there for decades
A covered public-facing brokerage office refuses to consider an access barrier because its building predates the ADA.
- An older building is not automatically outside ADA Title III.
- Existing architectural barriers are addressed through the readily-achievable standard.
- New construction and alterations have their own standards.
- Policy and effective-communication duties are also separate.
- The facts call for the proper access assessment, rather than a blanket age exemption or a promise of a complete retrofit.
Answer: Assess the covered office under the applicable duties. Building age alone is not a general exemption.
The contractor label
A licensed agent has a written federal-tax nonemployee agreement, but the question says substantially all service pay is based on hours rather than sales or other output.
- The license and written agreement do not erase the payment condition.
- The IRS framework calls for substantially all service payments to relate directly to sales or other output rather than hours.
- A label cannot supply a missing condition.
- Licensing supervision and other employment-law tests remain separate.
Answer: The stated hourly-payment facts do not establish qualification under this federal statutory-nonemployee framework.
Ninety days and three months can differ
For the relationship-period comparison only, assume a qualifying inquiry occurred July 29, 2026 and the proposed call date is October 28, 2026. Apply the current FTC and FCC inquiry periods separately; the other call requirements have not been approved.
- The interval is 91 days.
- The FTC inquiry period is 90 days, so this inquiry falls outside that period.
- October 28 is before October 29, the three-month anniversary of July 29.
- The FCC three-month period can therefore remain unexpired on these dates.
- A relationship period alone does not resolve direct stop requests, consent, call type or the rest of either rule.
Answer: The FTC 90-day inquiry period has expired, while the FCC three-month period can still be unexpired. That comparison is not permission to make the call.
The seller says to keep it quiet
Assume Section 15-25's conditions apply: the seller's licensee actually knows a latent material adverse physical fact that a reasonably diligent inspection would not disclose to the prospective buyer. No statutory exception removes the duty. The seller says not to mention it.
- The example supplies the role, actual knowledge and qualifying physical-property conditions.
- The client's instruction does not override a required disclosure.
- Client confidentiality is not a label that cancels that statutory duty.
- The example does not impose a universal independent inspection or extend this exact test to every other brokerage relationship.
Answer: Make the required disclosure under the applicable rule; do not hide it because of the seller's instruction.
The alternative-fine calculation
An individual's qualifying offense produced $1.5 million in gross pecuniary gain. Assume 18 USC 3571(d) otherwise applies and calculating the gain would not unduly complicate or prolong sentencing. What is twice that gain?
- The question expressly supplies the alternative-fine conditions.
- Multiply $1,500,000 by 2.
- The result is $3,000,000, which exceeds Section 1's stated $1 million individual fine amount.
- The applicable maximum analysis and the actual sentence remain different questions.
- This is not a direction to add every stated fine together or impose an automatic $3 million sentence.
Answer: Twice the stipulated gain is $3 million under the stated assumptions; the actual sentence is not determined.
Threefold damages are a different calculation
Assume a plaintiff has established a qualifying Section 15(a) antitrust recovery and $18,000 in qualifying business or property damages. What is threefold that amount before the separately stated costs and reasonable attorney's fee?
- The example supplies the qualifying recovery and damages, rather than assuming every complaint wins.
- Multiply $18,000 by 3.
- The threefold amount is $54,000.
- Costs and a reasonable attorney's fee are separate items under the stated provision.
- This civil calculation is different from criminal fine maximums and imprisonment.
Answer: The threefold damages amount is $54,000 before the separate costs and reasonable attorney's fee.
Mistakes to avoid
- The owner asked, so discrimination is excused. A licensee must refuse an unlawful instruction. Identify the coverage and prohibited conduct.
- Any exemption permits any housing advertisement. The private-owner Section 3603(b) exemptions preserve Section 3604(c). Other exemptions and other laws need their own conditions.
- A federal guidance change repeals every housing protection. Keep statutes, PSI topics, Illinois protections, binding decisions and agency priorities separate.
- ADA public access and housing assistance-animal rules are identical. Start with the setting and governing law. Comfort alone is not an ADA trained task, and housing rules can differ.
- Contractor status removes supervision. The federal tax test does not erase Illinois licensing duties or decide every other worker law.
- Commissions must be standard across firms. Each firm must decide independently. Similar rates alone do not establish a competitor agreement.
- Every package or vendor choice is an antitrust violation. Tying and boycott analysis needs the applicable coordination, power and competitive facts.
- A recent inquiry overrides a direct stop request. It does not. Keep the seller-specific request and the relevant FTC or FCC conditions.
- Three months always means 90 days. Use the period and unit in the governing rule.
- A fresh registry download makes every sales call lawful. The full safe-harbor conditions, call type, consent, stop requests and other laws remain.
- A disclosed reward can require a five-star review. Disclosure does not cure a review payment conditioned on positive sentiment.
- Replying to changed wire instructions verifies them. Use an established, independently verified contact method and follow the brokerage's secure process.
- One day in an operating account is harmless. Temporary improper mixing remains a funds-handling problem.
- Disputed money goes to whoever seems fair. Follow the agreement, applicable law and required direction or process; do not invent release authority.
Check your understanding
These are original teaching questions, not recalled or predicted PSI questions. Answer first, then explain why the other choices fail.
1. Two competing brokerages agree that each will serve only one half of the county. What is most directly described?
- Title insurance
- Market allocation
- Independent specialization
- Reasonable accommodation
Show answer and explanation
Answer: B. Market allocation
The competitors agreed to divide territory and avoid competing. That differs from one firm independently choosing a specialty or service area.
2. Which statement about brokerage pricing is most accurate?
- Each brokerage must determine its pricing independently
- Every firm must match its competitors
- Competing brokers may agree on a neighborhood minimum
- Federal law sets one commission rate
Show answer and explanation
Answer: A. Each brokerage must determine its pricing independently
A competitor agreement about commission terms can be price fixing. Each firm must decide independently; no legally required standard commission follows from this question.
3. In a covered live-sales-call scenario, a consumer directly asks the seller not to call again. What happens to the relationship exception for calls by that seller?
- The request applies only to email
- It overrides the direct request
- The request lasts only one day
- The direct request overrides that relationship exception
Show answer and explanation
Answer: D. The direct request overrides that relationship exception
A seller-specific stop request is not defeated by the established relationship. The example does not authorize another call type or settle every other calling rule.
4. Which action involves conversion, rather than only an improper mixing of funds?
- Reconciling the trust account
- Accurately recording a deposit
- Using entrusted escrow money without authorization to pay a personal bill
- Putting client money in an operating account without spending it
Show answer and explanation
Answer: C. Using entrusted escrow money without authorization to pay a personal bill
Unauthorized personal use is conversion and can also involve commingling. Returning the money later does not make the original use authorized. Proper recording and reconciliation are different acts.
5. Which condition is part of the IRS framework for licensed real estate statutory nonemployees?
- The person must have no real estate license
- All service pay must be hourly
- The brokerage must never supervise licensed activity
- A written contract provides no employee treatment for federal tax purposes
Show answer and explanation
Answer: D. A written contract provides no employee treatment for federal tax purposes
The written federal-tax contract is one required condition. Licensing and substantially all service payments based on sales or other output rather than hours also matter; the label does not remove licensing supervision.
6. Which basis is expressly named in the federal Fair Housing Act text?
- Every age group
- Every occupation
- Every marital status
- Religion
Show answer and explanation
Answer: D. Religion
Religion is one of the seven federal statutory bases. Illinois and other applicable laws can add protections; a list of federal statutory words does not exhaust every governing rule or PSI topic.
7. An owner relies on the private-owner single-family exemption in Section 3603(b)(1). May brokerage involvement simply be ignored?
- Yes, if the advertisement is online
- Yes, one house always qualifies
- No; the specific no-broker conditions are part of that exemption
- Yes, if the owner calls the broker a contractor
Show answer and explanation
Answer: C. No; the specific no-broker conditions are part of that exemption
The exemption has conditions, including restrictions on brokerage involvement. Ownership of one house alone is insufficient, and the advertising rule and other laws remain separate.
8. Assume a private owner otherwise qualifies for Section 3603(b)(2). What follows about Section 3604(c) advertising?
- The owner can require the broker to publish an unlawful ad
- Only paper ads are regulated
- The private-owner exemption leaves that advertising prohibition intact
- Every protected-class preference is automatically permitted
Show answer and explanation
Answer: C. The private-owner exemption leaves that advertising prohibition intact
Section 3603(b) preserves Section 3604(c). Do not generalize this specific private-owner rule into the detailed religious, club or older-persons provisions, or ignore other applicable laws.
9. Which starting point fits a covered brokerage office serving the public?
- No accessibility duties if it rents the office
- No duties if its website offers appointments
- ADA Title III public-access duties, distinct from the rules for an ordinary private dwelling
- Housing law automatically supplies the only office-access rule
Show answer and explanation
Answer: C. ADA Title III public-access duties, distinct from the rules for an ordinary private dwelling
Identify the setting and service. A covered public-facing office raises ADA access, policy and communication duties; private housing and other programs can have different or overlapping rules.
10. Which request is a change to a policy rather than a physical alteration?
- Lowering a counter
- Widening a doorway
- A disability-related exception to an unassigned-parking policy
- Building a ramp
Show answer and explanation
Answer: C. A disability-related exception to an unassigned-parking policy
The parking exception changes the way the policy operates. The other examples change physical features. Coverage, necessity, reasonableness and applicable cost rules still need the appropriate analysis.
11. A dog provides comfort but has no trained disability-related task. What follows under ADA public-access service-animal rules from comfort alone?
- It necessarily qualifies because it has a purchased certificate
- Comfort alone is not a trained task; a housing request needs its separate analysis
- Every housing request is therefore invalid
- Every animal is a service animal
Show answer and explanation
Answer: B. Comfort alone is not a trained task; a housing request needs its separate analysis
ADA task training and a housing accommodation are distinct. Comfort alone does not satisfy the ADA trained-task requirement, but that does not decide every housing assistance-animal request.
12. A licensed agent meets the IRS output-based-payment and written federal-tax-contract conditions. What conclusion is properly limited?
- The agent is exempt from all supervision
- A contractor label waives all client duties
- The stated framework can establish federal tax nonemployee status without deciding every other worker law
- The agent can never be subject to any employment law
Show answer and explanation
Answer: C. The stated framework can establish federal tax nonemployee status without deciding every other worker law
The federal statutory-nonemployee framework has a particular tax scope. Other worker laws and Illinois brokerage duties require their own analysis.
13. Two firms independently set the same fee without coordination. What does similarity alone prove?
- The fee is legally mandatory
- Nothing can ever be investigated
- Similarity alone does not establish an agreement
- A price-fixing agreement in every case
Show answer and explanation
Answer: C. Similarity alone does not establish an agreement
An agreement may be proved by direct or circumstantial evidence, but independently similar prices alone are not an agreement. The absence of a signed document also does not rule out actual coordination.
14. A firm offers two useful services together. What is needed before calling that package an illegal tie?
- Proof the firm has an office
- The applicable distinct-product, forced-condition, market-power and competitive facts
- Only that two prices exist
- Only the word package
Show answer and explanation
Answer: B. The applicable distinct-product, forced-condition, market-power and competitive facts
Not all packaging is unlawful. Tying analysis depends on the governing legal conditions, including the forced condition and market power, rather than a package label alone.
15. Which pair describes the stated Section 1 Sherman Act maximums for an individual, before considering other applicable provisions?
- A fixed commission refund in every case
- $100 and one week
- $1 million and up to 10 years of imprisonment
- $100 million and mandatory life imprisonment
Show answer and explanation
Answer: C. $1 million and up to 10 years of imprisonment
Section 1 states up to $1 million for a person other than a corporation and up to 10 years of imprisonment. The corporation amount differs, and the alternative-fine statute can matter. These are maximums, not automatic outcomes.
16. What corporate fine maximum is stated in Sherman Act Section 1, apart from the alternative-fine provision?
- No monetary fine is possible
- $1,000
- $100 million
- $1 million in every case
Show answer and explanation
Answer: C. $100 million
The stated corporate maximum is $100 million. The alternative-fine statute can permit a different maximum under its conditions; no actual sentence is determined by the study question.
17. Which inquiry period does the current FTC relationship definition use?
- One year from any advertisement
- Three months in every law
- 31 business days after the call
- 90 days before the call
Show answer and explanation
Answer: D. 90 days before the call
The FTC definition uses 90 days for the qualifying inquiry or application and 540 days for the specified transaction relationship. The FCC uses month-based periods; direct stop requests and other conditions remain.
18. A caller downloaded the registry yesterday. What does that fact alone establish about the FTC safe harbor?
- The list can now be used for prospecting
- No recordkeeping is needed
- The fresh version is one condition, rather than the whole framework
- All conditions are automatically met
Show answer and explanation
Answer: C. The fresh version is one condition, rather than the whole framework
The framework also requires the procedures, training, internal stop list, documented prevention process, monitoring and error conditions. Registry data is for compliance, not a prospecting list.
19. Does an established relationship alone authorize a covered prerecorded sales pitch under the FTC rule?
- No; the prerecorded-call consent and opt-out requirements need separate review
- Yes, if the caller bought a lead
- Yes, every familiar customer may receive one
- Yes, if it is sent at noon
Show answer and explanation
Answer: A. No; the prerecorded-call consent and opt-out requirements need separate review
The relationship exception and the prerecorded-sales-call rule are different. The latter has specific written seller authorization, disclosures and opt-out requirements, in addition to other applicable rules.
20. The FCC published a final rule October 26, 2026 with an effective date of November 25, 2026. On October 28, what is the sound approach?
- Treat publication as immediate effectiveness
- Assume all sales calls are exempt
- Keep the future amendments separate from the current rules
- Apply every future exemption to every caller
Show answer and explanation
Answer: C. Keep the future amendments separate from the current rules
Publication and effectiveness are different dates. The identified amendments are future-effective on the review date; their informational-call scope is not blanket permission for marketing.
21. A brokerage offers a gift card only for a five-star consumer review. Does disclosing the reward alone cure the problem?
- Yes, if a client supplies a real name
- Yes, if the review is online
- No; compensation conditioned on positive sentiment is separately prohibited
- Yes, disclosure permits any required rating
Show answer and explanation
Answer: C. No; compensation conditioned on positive sentiment is separately prohibited
The FTC review rule prohibits compensation conditioned expressly or implicitly on a positive or negative review. Disclosure and truthfulness are additional issues; disclosure does not cure the required-positive-rating condition.
22. A new email changes the closing wire destination and gives a new callback number. What is the sound security response?
- Send first and verify later
- Use the new number as independent proof
- Forward credentials to the sender
- Verify through an established, independently confirmed contact method before following the change
Show answer and explanation
Answer: D. Verify through an established, independently confirmed contact method before following the change
The FBI warns about changed payment instructions in business email compromise. Independently verify through a trusted contact method and follow the secure process; the new email and its number are not independent verification.
23. Assume the seller's licensee has Section 15-25's actual knowledge of a qualifying latent material adverse physical fact, and no exception removes the disclosure duty. Can the seller simply forbid the required disclosure?
- No; a client instruction does not override that required disclosure
- Yes, every client instruction controls
- Yes, if the buyer is a non-client
- Yes, if it is called confidential
Show answer and explanation
Answer: A. No; a client instruction does not override that required disclosure
The scenario expressly supplies the statutory role, knowledge, physical-property conditions and duty. A client cannot defeat that duty by instruction. Do not replace these conditions with a universal inspection or all-facts disclosure rule.
24. The brokerage holds disputed earnest money. Which approach is sound?
- Let a social-media poll decide
- Use the money for commission first
- Determine release authority under the agreement, applicable law and required direction or process
- Pay whoever seems more deserving
Show answer and explanation
Answer: C. Determine release authority under the agreement, applicable law and required direction or process
Disbursement needs lawful authority. Personal fairness, a claimed commission or an informal vote does not supply it. The actual contract, holder role, law and any required written direction or court process matter.
25. Which approach correctly separates the housing sources for this exam?
- Treat a withdrawn agency guidance document as the whole law
- Assume a state protection disappears whenever a federal priority changes
- Treat the federal statutory words as the only PSI or Illinois protections
- Distinguish federal statutory text, PSI topics, Illinois protections and agency enforcement policy
Show answer and explanation
Answer: D. Distinguish federal statutory text, PSI topics, Illinois protections and agency enforcement policy
These sources perform different roles. PSI expressly lists gender identity and sexual orientation, while Illinois expressly protects sexual orientation including gender-related identity. Agency priorities do not by themselves erase a statute, an independent state protection or the outline; this does not decide every contested federal case.
26. For the relationship period only, compare a July 29, 2026 inquiry with an October 28, 2026 call date. Which statement is correct?
- The inquiry automatically authorizes every prerecorded message
- The 91-day interval is outside the FTC 90-day inquiry period, while the FCC three-month period can still be unexpired
- Both periods necessarily remain open because every three months equals 90 days
- The interval removes every direct stop request
Show answer and explanation
Answer: B. The 91-day interval is outside the FTC 90-day inquiry period, while the FCC three-month period can still be unexpired
The interval is 91 days, and October 28 is before the October 29 three-month anniversary. The rule-specific units can produce different results. That comparison does not approve the call or satisfy its other conditions.
27. Assume a qualifying Section 15(a) recovery and $18,000 in qualifying business or property damages. What is threefold that amount before the separate costs and reasonable attorney's fee?
- $36,000
- $6,000
- $18,000
- $54,000
Show answer and explanation
Answer: D. $54,000
Three times $18,000 is $54,000. The qualifying recovery is stipulated; a complaint alone does not establish entitlement. Costs and a reasonable attorney's fee are separate from the threefold amount, and this is not a criminal fine.
28. An Illinois brokerage engagement ends. What does Section 15-30 mean for confidential information?
- Ending the engagement automatically makes all client information public
- Only information on paper stays protected
- A contractor may sell all the old files
- The duty to keep confidential information confidential continues, subject to the governing definition and exceptions
Show answer and explanation
Answer: D. The duty to keep confidential information confidential continues, subject to the governing definition and exceptions
Section 15-30 preserves the confidentiality duty after the engagement, along with the stated accounting duty. The applicable definition and lawful exceptions still matter; termination does not turn every client file into public information.
29. A covered office says its existing building predates the ADA, so no barrier assessment is needed. Which response is sound?
- Every old building has a blanket exemption
- Only new websites need access rules
- Every old building must receive the identical full retrofit immediately
- Existing-barrier duties use the readily-achievable standard; other access and alteration duties remain separate
Show answer and explanation
Answer: D. Existing-barrier duties use the readily-achievable standard; other access and alteration duties remain separate
Building age is not a general ADA exemption. Existing architectural barriers, new construction or alterations, policy changes and communication have distinct standards. The question does not certify a particular retrofit or facility.
30. An Illinois brokerage holds earnest money, places it in its operating account for one day, then moves it to the proper escrow account. No exception authorizes that handling. What is the problem?
- The short duration automatically makes it lawful
- The conduct can be improper commingling even though the money is later transferred
- The contract and account rules never matter
- Every deposit is necessarily a completed theft conviction
Show answer and explanation
Answer: B. The conduct can be improper commingling even though the money is later transferred
Temporary improper mixing is still a funds-handling problem. The scenario is not a limited deposit of broker money for an authorized bank minimum or charge. A criminal conviction is not decided by the study example.
Common questions
How much of the Illinois broker exam is Practice of Real Estate?
It is 12% of the 100 scored national broker questions, or 12 questions for the whole National X area, under the June 24, 2026 PSI booklet. The broker branches are A through C. National X.D supervision is marked instructor-only; separate Illinois sponsorship and supervision duties still apply. No individual topic gets all 12 questions.
What are the federal Fair Housing Act classes?
The statutory text names race, color, religion, sex, national origin, familial status and disability. PSI separately lists gender identity and sexual orientation. Illinois law expressly protects sexual orientation, including gender-related identity, and adds other grounds. Federal statutory wording, the outline, state law and agency enforcement policy should not be collapsed into one list.
What is the difference between steering, blockbusting and redlining?
Steering channels housing choice because of a protected characteristic. Blockbusting induces transactions for profit by exploiting protected-class change. Redlining concerns discriminatory housing-related service or credit decisions associated with an area or its protected-class composition. The relevant conduct, coverage and protected basis matter; a neutral-looking map or recommendation needs its actual facts reviewed.
Do fair housing exemptions permit discriminatory ads?
The private-owner Section 3603(b) exemptions preserve the Section 3604(c) advertising prohibition. The single-family-owner route also has specific no-broker conditions. Religious, club and older-persons provisions are separate, and other federal, Illinois or local laws may apply. Do not treat one exemption as permission for all conduct.
Does ADA Title III apply to a brokerage office?
A covered office open to the public has ADA public-access duties. Policy changes, effective communication, service-animal access, existing architectural barriers and new construction or alterations are distinct subjects. An older building has no blanket age exemption. The appropriate assessment depends on the facility and service, rather than one rule for every private dwelling and office.
Is a housing assistance animal the same as an ADA service animal?
No. ADA public-access rules generally address task-trained dogs, with a separate miniature-horse framework. Comfort alone is not a trained task. Housing accommodation requirements can be broader and require their own analysis. Do not decide a housing request solely from a public-access definition or a purchased certificate.
When can an agent be a statutory nonemployee for federal tax purposes?
The IRS framework concerns licensed real estate agents when substantially all service payments relate directly to sales or other output rather than hours, and the services are performed under a written contract providing no employee treatment for federal tax purposes. Licensing, compensation and the agreement all matter.
This federal tax status does not decide every labor, unemployment or other worker test. Illinois work-agreement and sponsorship rules remain separate; a contractor label does not remove the applicable written-agreement or supervision duties.
What antitrust conduct should I recognize?
Competitor price fixing, bid rigging and market or customer allocation are core concerns. A signed contract is unnecessary; agreements may be oral or inferred from evidence. Similar independent prices alone do not prove an agreement. Boycotts and tying need their applicable facts and legal conditions; not every package or unilateral vendor choice is unlawful.
What are the Sherman Act criminal maximums?
Section 1 states $100 million for a corporation and $1 million for another person, with up to 10 years of imprisonment for an individual. The alternative-fine statute can permit twice gross gain or gross loss under its conditions, including its complexity limitation. These maximums are separate from an actual sentence and from qualifying civil damages.
Does a recent inquiry let a brokerage call after a direct stop request?
Not under the relationship exception. The direct seller-specific stop request controls. The current FTC inquiry window is 90 days and its specified transaction window is 540 days; the FCC uses three and 18 months. Coverage, call type, consent, recipient and other conditions still matter. A familiar customer name or bought lead is not complete authorization.
Is updating the Do Not Call list every 31 days enough?
No. The FTC safe-harbor framework includes a registry version obtained no more than 31 days before the call, along with written procedures, training, internal stop records, a documented prevention process, monitoring and the error condition. Other calling requirements remain. The registry is for compliance, not prospecting.
Do live calls and prerecorded sales messages have the same exception?
No. A relationship may support a qualifying live-call exception, but does not by itself supply the separate prerecorded-sales-call authorization. Specific written consent, disclosures and opt-out requirements must be checked for that rule, along with the FCC and other applicable law. This guide does not approve a real campaign.
Do disappearing posts still count as brokerage advertising?
They can. Illinois truthfulness, proper brokerage identity, authority, supervision and digital-communication requirements apply according to the conduct, rather than the platform's temporary format. Covered housing ads also raise fair-housing issues, including deliberate audience exclusion. The related communication guide gives the detailed state rules and exceptions.
Can a broker offer an incentive for a five-star review?
An incentive conditioned on positive sentiment is prohibited by the FTC consumer-review rule. A material-connection disclosure does not cure that condition. An incentive for an honest review without a sentiment condition is a different issue, and still requires the applicable truthfulness, disclosure and platform-rule review.
How should a licensee handle changed wire instructions?
Pause and verify through a known, independently confirmed contact method. Do not treat a new email address, a supplied callback number or a reply in the same thread as independent proof. Limit sensitive information and follow the approved security process. Multifactor authentication and careful verification are useful safeguards, rather than a guarantee against every fraud.
What is commingling versus conversion?
Commingling improperly mixes entrusted funds with personal or operating funds. Conversion involves unauthorized use or control, such as paying a personal bill from escrow; the conduct can overlap. A short duration or later repayment does not make the original act proper. The lawful holder, account rules and narrow permitted broker-money deposits need their own conditions.
Must a broker independently inspect and guarantee every property fact?
No universal inspection or guarantee follows from due diligence. Investigate a red flag through the proper record, document, question or specialist within the role. Do not pass a known contradiction along as a verified fact.
Illinois Section 15-15 includes a client duty concerning materially false information the licensee knew or should have known was false. The specific Section 15-25 seller-licensee duty to a non-client instead addresses actually known latent material adverse physical facts not discoverable by a reasonably diligent inspection. Its client-provided-information exception also has an actual-knowledge condition. Apply the relevant duty and exceptions; do not turn either rule into a promise to verify every supplied fact. A required disclosure cannot be erased by calling the information confidential.
Are these official questions or proof I will pass?
No. These are original teaching scenarios based on the published outline and identified sources. Explain the controlling condition, then try changed facts rather than memorizing an answer letter. A short hub and repeated scores cannot establish mastery or predict a PSI result. The optional app download below is another way to revisit topics; Property Ownership practice is free and full access is paid.
Why distinguish FTC days from FCC months?
The current FTC relationship definition uses 540 days for the specified transaction relationship and 90 days for an inquiry or application. The FCC provision uses 18 and three months. For example, July 29 to October 28, 2026 is 91 days, but the three-month anniversary is October 29. A period that fits one rule may not fit the other. Direct stop requests and the other calling conditions still matter.
Does an Illinois real estate license exempt a caller from every solicitation rule?
No. The Illinois Telephone Solicitations Act has a Section 10 exclusion for the specified Real Estate License Act licensees and associated persons. That is an exclusion from that Act, rather than a blanket exemption from FTC, FCC or every other applicable rule.
For covered FTC outbound residential calls without prior consent, the stated time range is 8 a.m. to 9 p.m. at the called person's location. Time alone does not authorize a call. Identify the call type, recipient, consent, stop requests and applicable laws. The FCC final rule published October 26 is effective November 25, 2026; its future amendments are not current October permission.
Do changes in HUD guidance remove every other housing protection?
No. A guidance withdrawal or enforcement-priority memorandum has a different role from the statutory text, binding court decisions, independent Illinois law and PSI's published topics. The reviewed HUD withdrawal and 2025 priorities should not be represented as the current text of every law. Illinois protections and the outline must still be learned. This guide does not claim to resolve every contested federal sex-discrimination issue from an agency memorandum.
Does confidentiality end when the client relationship ends?
No. Illinois Section 15-30 preserves the duty to keep confidential information confidential after the engagement, subject to the governing definition and exceptions. Accounting duties also remain as specified. Protect paper, verbal and electronic information; termination does not make all old files public or authorize selling them. A legally required disclosure and a private negotiating fact still need their appropriate analysis.
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Official sources and scope
Sources reviewed through October 28, 2026. The PSI outline establishes exam scope. The identified federal statutes, current regulations, Illinois provisions and agency materials support the topic-specific rules. Specific earlier primary readings are reused where recorded. The federal housing statute, PSI topics, Illinois protections and HUD enforcement policies are kept separate. Current FTC day-based periods differ from FCC month-based periods. The FCC rule published October 26 takes effect November 25, 2026. This hub is a study guide, rather than a full campaign, employment, accommodation, escrow or transaction-compliance review.
- PSI June24,2026: NationalX, Practice of Real Estate
- 42 USC 3602: dwelling, disability and familial-status definitions
- 42 USC 3603: private-owner conditions and preserved advertising rule
- 42 USC 3607: religious, club and older-persons provisions
- 42 USC 1982: equal property rights of U.S. citizens
- Jones v. Alfred H. Mayer Co., 392 U.S. 409 (1968)
- 42 USC 3604: covered housing discrimination, accommodations, modifications and design
- 42 USC 3617: coercion, intimidation, threats and interference
- 775 ILCS 5/1-103: current Illinois definitions
- IDHR current housing rights and protected grounds
- 775 ILCS 5/3-102: housing conduct, advertising and discriminatory effects
- 775 ILCS 5/3-106(A)-(B): stated exemptions preserve the publication rule
- 775 ILCS 5/3-102.1, Illinois disability accommodation requirements
- Illinois Department of Human Rights, current assistance-animal guidance
- Illinois Department of Human Rights, accommodation costs and animal damage
- HUD withdrawal notice, 91 FR 17291-17292, published April 6, 2026; withdrawal effective September 17, 2025
- HUD September 16, 2025 fair-housing enforcement-priorities memorandum
- DOJ: ADA service animals
- ADA policy changes and service-animal rules
- ADA effective communication and auxiliary aids
- ADA existing architectural barrier removal
- DOJ Germantown Falls leasing-office ADA settlement
- IRS: statutory nonemployees
- 68 Ill. Adm. Code 1450.735: written work agreements and copies
- 225 ILCS 454/10-55, designated managing broker duties
- DOJ: the antitrust laws
- FTC: price fixing
- FTC: group boycotts
- FTC: tying the sale of two products
- 15 U.S.C. 1: Sherman Act offence and maximum penalties
- 18 U.S.C. 3571: alternative fines
- 15 U.S.C. 15: private antitrust recovery
- 16 CFR 310.2: current FTC relationship definition
- 16 CFR 310.4: abusive telemarketing acts
- 47 CFR 64.1200: current FCC calling provisions
- FCC final rule published October 26, 2026
- 815 ILCS 413/10: Telephone Solicitations Act jurisdiction
- 225 ILCS 454/10-30: truthfulness, identity, size and owner advertising
- 68 Ill. Adm. Code 1450.720: digital advertising and communication
- 68 Ill. Adm. Code 1450.715: advertising, size alternatives and exceptions
- 24 CFR 100.75: discriminatory housing advertising
- FTC endorsement guidance: honest opinions and material connections
- 16 CFR 465.4: buying positive or negative consumer reviews
- 225 ILCS 454/1-10: confidential information
- 225 ILCS 454/15-15: client duties
- 225 ILCS 454/15-30: duties after the engagement
- 225 ILCS 454/15-25: the specific seller-licensee customer duty
- 68 Ill. Adm. Code 1450.800, confidentiality safeguards
- 68 Ill. Adm. Code 1450.750: escrow, transfers, release, records and supervision
- 68 Ill. Adm. Code 1450.755(a)(1)-(2): escrow records and retention
- 225 ILCS 454/20-20(a)(16)-(17), (22), (39): accounting, separation and release conditions
- Illinois Personal Information Protection Act: security and disposal
- FBI: business email compromise and changed payment instructions
- CISA: require multifactor authentication
- DOJ: ADA TitleIII business access, policy changes, communication and barriers
This is exam preparation, not advice for a specific transaction. State law and the applicable facts control. Our editorial and corrections process explains how to report an issue.