Skip to content

National practice guide

Name the regulated conduct before naming the law

This section feels scattered until you sort questions by conduct. A neighborhood suggestion points to fair housing. A competitor lunch can become antitrust. A cold call points to telemarketing rules. A disappearing story can still be an advertisement. A deposit in an operating account points to entrusted funds. Classify first, then apply the narrow rule.

Last updated: August 1, 2026

What skill does this practice set measure?

Short answer: Build nine trigger files. For fair housing, identify protected status, covered conduct, comparison, exemption, advertising, accessibility, accommodation, and overlapping law. For worker status, apply the stated control or federal tax test without letting a label erase licensing supervision. For antitrust, look for agreement among competitors about price, territory, customers, vendors, or tied services. For Do Not Call, check registry status, the 31-day access rule, consent, inquiry or relationship, call type, and direct stop request. For digital communications, apply truth, authority, brokerage identity, fair housing, records, privacy, and platform-neutral advertising rules. For transaction money and diligence, keep funds separated and traceable, verify identity and authority, investigate red flags through the right record or specialist, and remain within competence.

Official section
National X: Practice of Real Estate
Broker weight
Approximately 12 of 100 scored national questions
Expected scored items
The current PSI broker outline assigns about 12% of the national portion to Practice of Real Estate

Federal, Illinois, and local requirements can overlap. State and municipal law can add protected classes, disclosure duties, advertising rules, data protections, escrow procedures, call limits, and consumer remedies. The PSI outline separately marks supervisory responsibilities instructor-only in this national section. Tax classification does not cancel licensing supervision, and a client's instruction never authorizes discrimination, deception, antitrust coordination, privacy misuse, or conversion. This guide teaches exam reasoning, not legal advice for a specific outreach campaign or transaction. Sources were checked through August 1, 2026.

Ready to work the set?

These questions are original study items aligned to the published outline. They are not copied, recalled, or predicted PSI questions.

1. Two competing brokerages agree that one will serve the northern half of a county and the other will serve the southern half. What is most directly described?

  1. Market allocation
  2. Independent specialization
  3. Reasonable accommodation
  4. Title insurance
Show answer and explanation

Answer: Market allocation

The competitors agreed to divide territory and avoid competing with each other, which is market allocation.

2. Which statement about real estate commissions is most accurate?

  1. Federal law sets a standard percentage
  2. Competing firms may agree on a local minimum
  3. Each brokerage must determine its pricing independently
  4. Every listing broker must match the largest firm
Show answer and explanation

Answer: Each brokerage must determine its pricing independently

Competitor agreement about commission terms creates antitrust risk. Each brokerage must make its pricing decisions independently.

3. A homeowner directly tells a brokerage never to call again. What effect does that request have on the brokerage's established-business-relationship exception?

  1. It overrides the exception for future sales calls by that brokerage
  2. It has no effect
  3. It lasts only 24 hours
  4. It applies only to postal mail
Show answer and explanation

Answer: It overrides the exception for future sales calls by that brokerage

An entity-specific do-not-call request controls even when a business relationship might otherwise support certain live calls.

4. Which conduct is conversion rather than only commingling?

  1. Placing earnest money in an operating account
  2. Using entrusted money to pay the broker's personal credit-card bill
  3. Recording a receipt in the trust ledger
  4. Reconciling the account to bank records
Show answer and explanation

Answer: Using entrusted money to pay the broker's personal credit-card bill

The unauthorized personal use is conversion. Improper mixing without the direct use is commingling.

5. Which condition is part of the federal tax test for a licensed real estate agent to qualify as a statutory nonemployee?

  1. Substantially all compensation is tied to sales or output rather than hours
  2. The person may not hold a real estate license
  3. The brokerage may ignore license-law supervision
  4. Every payment must be an hourly wage
Show answer and explanation

Answer: Substantially all compensation is tied to sales or output rather than hours

Output-based compensation is one of the federal statutory conditions, along with licensing and the required written tax-status contract.

Which answer habits should you watch for?

Trap
An owner's instruction excuses housing discrimination.
Correction
A licensee must refuse an unlawful instruction regardless of who gave it.
Trap
A claimed Fair Housing Act exemption allows any advertisement.
Correction
Federal advertising limits and other federal, state, or local laws can still apply even when a transaction exemption is claimed.
Trap
Neighborhood schools, culture, or safety may be described with stereotypes.
Correction
Provide objective sources and property facts rather than steering through protected-class proxies or personal opinions.
Trap
Commissions are standard or fixed by law.
Correction
Brokerage fees are independently determined and negotiable, not set through competitor agreement.
Trap
Antitrust requires a signed contract among competitors.
Correction
An unlawful agreement can arise from words, understanding, or coordinated conduct without formal writing.
Trap
A recent inquiry always permits future calls.
Correction
A direct entity-specific do-not-call request overrides the relationship exception.
Trap
A disappearing social media story is not advertising.
Correction
Temporary format does not remove truth, authority, identity, fair housing, and record obligations.
Trap
Independent contractor means no supervision.
Correction
Tax treatment and licensing-law supervision use different tests and can coexist.
Trap
Client permission makes any email channel safe.
Correction
Minimize sensitive data, authenticate instructions and recipients, and use an approved secure channel.
Trap
Temporary deposit into the operating account is harmless.
Correction
Improper mixing can be commingling even if the broker intends to transfer the money later.
Trap
A broker may decide a disputed escrow claim based on fairness.
Correction
Disbursement follows the agreement, written authority, governing law, and required dispute process.
Trap
Due diligence requires the broker to become the technical expert.
Correction
The broker identifies and documents the red flag, uses reliable records, and recommends the appropriate qualified professional.

How should you reason through a difficult item?

A commission floor is still price fixing

Scenario: Three competing brokerage owners agree over lunch that none will accept a residential listing below a shared minimum commission percentage.

  1. The firms compete for the same brokerage business.
  2. A commission percentage is a price term.
  3. Their agreement replaces independent pricing with coordinated pricing.

Answer: The shared minimum is horizontal price fixing under the standard antitrust analysis.

A direct stop request controls

Scenario: A homeowner asked a brokerage for a market report six weeks ago. Yesterday, the homeowner told that brokerage never to make another sales call.

  1. The prior inquiry might otherwise support a limited exception for certain calls.
  2. The homeowner later made an entity-specific do-not-call request.
  3. That direct request overrides the brokerage's reliance on the relationship exception.

Answer: The brokerage should not place the proposed sales call.

Audience settings are part of a housing ad

Scenario: A licensee creates a rental campaign and configures the platform to exclude audience categories associated with families with children.

  1. The campaign promotes housing availability.
  2. Familial status is protected by the federal Fair Housing Act.
  3. The selected delivery audience affects access to the housing message just as the words and images do.

Answer: The exclusion creates a fair housing advertising and housing-access problem.

Temporary mixing remains commingling

Scenario: A broker receives earnest money after the bank's trust-account cutoff and deposits it in the operating account overnight, intending to move it the next morning.

  1. The deposit belongs to others and must be handled under the governing escrow rules.
  2. The operating account contains brokerage business funds.
  3. A short period of improper mixing does not become acceptable because the broker plans to correct it.

Answer: The overnight operating-account deposit is commingling, and the funds should follow the required trust process.

Worker labels do not answer every law

Scenario: A sponsored licensee has an agreement calling the licensee an independent contractor for federal tax purposes. The licensee argues that the sponsoring broker therefore has no licensing-law supervision duties.

  1. Federal tax classification uses a specific statutory test.
  2. Real estate licensing and sponsorship rules serve a different legal purpose.
  3. A tax label does not erase duties imposed on the sponsoring brokerage by license law.

Answer: Apply the federal tax and licensing-law tests separately rather than treating one contract label as universal.

Due diligence means verification, not guessing

Scenario: A supposed trustee signs a listing, but the vesting deed names a trust and the person provides no trust certificate or other evidence of authority.

  1. The record and the proposed signer's claim do not yet connect.
  2. A signature from an unauthorized person can undermine the transaction.
  3. The correct response is to obtain appropriate title and authority evidence through qualified channels.

Answer: Pause the unsupported assumption and verify the signer's authority through the relevant trust and title documentation.

How should you answer a Practice of Real Estate question?

  1. Name the conduct: housing choice, accessibility, worker status, competitor conduct, solicitation, advertising, privacy, entrusted money, or due diligence.
  2. Identify every actor and label consumer, protected person, client, competitor, vendor, worker, fund owner, and decision-maker.
  3. Find the trigger: protected basis, competitor agreement, registry status, report, platform promotion, sensitive data, deposit, or transaction red flag.
  4. Apply the narrow coverage, exemption, timing, consent, notice, documentation, and jurisdiction supplied by the facts.
  5. Check whether federal, Illinois, and local rules overlap rather than treating one as a replacement for all others.
  6. Reject instructions from owners, clients, brokers, competitors, or vendors that require illegal or deceptive conduct.
  7. Choose the response that is independent, consistent, documented, secure, authorized, and within the licensee's competence.
  8. Explain why the strongest distractor fails by identifying its missing trigger, false exception, or unauthorized shortcut.
Fact pattern
Housing service changes because of protected status
Rule family
Fair housing
Immediate exam response
Compare treatment and refuse discrimination
Fact pattern
Owner invokes an exemption
Rule family
Fair housing coverage
Immediate exam response
Test every exemption element and overlapping rule
Fact pattern
Broker office is inaccessible
Rule family
ADA and access
Immediate exam response
Identify public-accommodation and overlapping duties
Fact pattern
Competing firms discuss commission floors
Rule family
Antitrust
Immediate exam response
Do not agree; pricing must be independent
Fact pattern
Competitors divide neighborhoods
Rule family
Antitrust
Immediate exam response
Identify market allocation
Fact pattern
Consumer number appears on Registry
Rule family
Do Not Call
Immediate exam response
Verify valid permission or exception and direct requests
Fact pattern
Story or direct message promotes a listing
Rule family
Advertising
Immediate exam response
Apply truth, authority, identity, fair housing, and record rules
Fact pattern
Email includes bank or identity data
Rule family
Privacy
Immediate exam response
Minimize data and use verified secure delivery
Fact pattern
Earnest money reaches brokerage
Rule family
Funds of others
Immediate exam response
Deposit, document, safeguard, reconcile, and disburse lawfully
Fact pattern
Signer or property fact seems inconsistent
Rule family
Due diligence
Immediate exam response
Verify through authoritative records or a qualified specialist

Which outline areas does this set sample?

Topic
Fair Housing Act principles and exemptions
What to know
Covered sale and rental activity, brokerage service, owner-occupied small building, qualifying owner-sold single-family property, religious organization, private club, housing for older persons, advertising limitation, race protection, and state overlay
Best exam move
Treat exemptions narrowly and check the property's facts, broker involvement, advertising, protected basis, and broader law.
Topic
Protected classes
What to know
Race, color, national origin, religion, sex, familial status, disability, gender identity, sexual orientation, Illinois additions, local additions, association, perception, and retaliation
Best exam move
Identify the protected basis and compare housing opportunity, information, terms, service, and advertising.
Topic
Prohibited fair housing conduct
What to know
Refusal, different terms, false availability, steering, blockbusting, redlining, discriminatory advertising, harassment, retaliation, interference, unequal services, targeting, and discouragement
Best exam move
Find the housing decision or service that changed because of a protected characteristic.
Topic
Fair housing advertising
What to know
Words, phrases, images, symbols, targeting, audience exclusion, platform settings, neighborhood descriptions, preference, limitation, accessibility statement, equal housing message, and ordinary-reader effect
Best exam move
Evaluate the likely message and delivery of the ad, not merely the advertiser's claimed private intent.
Topic
ADA accessibility and accommodations
What to know
Title III, public accommodation, brokerage office, leasing office, accessible route, service counter, communication, auxiliary aid, website, barrier removal, reasonable modification, and overlap with housing law
Best exam move
Identify the facility, service, person, and requested access before selecting the applicable rule or combination of rules.
Topic
Employee and independent-contractor status
What to know
Control, behavior, finances, relationship, licensing, written agreement, output-based compensation, federal tax statutory nonemployee, supervision, sponsorship, actual practice, and law-specific test
Best exam move
Apply the test named in the question and never assume a contract label controls every statute.
Topic
Antitrust laws and penalties
What to know
Sherman Act, competitor, agreement, price fixing, commission fixing, fee floor, market allocation, customer allocation, group boycott, tying, bid rigging, independent decision, criminal penalty, civil damages, and evidence
Best exam move
Ask whether competitors coordinated a business decision each should make independently.
Topic
Do Not Call compliance
What to know
National Registry, 31-day access, written procedures, training, monitoring, seller-specific list, established business relationship, inquiry, express written permission, direct request, live call, prerecorded call, time, caller identity, and records
Best exam move
Check call type, registry status, possible exception, timing, documentation, and any direct stop request before dialing.
Topic
Social media and internet communication
What to know
Post, story, video, livestream, direct message, text, landing page, listing authority, truthful content, price, availability, brokerage identity, license status, team name, fair housing, altered image, testimonial, targeting, link, and record
Best exam move
Treat platform and format as delivery methods, not exemptions from advertising and fair housing duties.
Topic
Confidential personal information
What to know
Identity data, financial data, access credential, offer terms, medical information, collection, minimum necessary use, authentication, storage, encryption, transmission, recipient verification, vendor access, retention, disposal, incident, and fraud
Best exam move
Minimize collection and access, verify the recipient, and use an approved secure channel rather than convenient forwarding.
Topic
Funds of others
What to know
Earnest money, rent, security deposit, trust or escrow account, receipt, deposit deadline, ledger, reconciliation, authorization, dispute, disbursement, shortage, commingling, conversion, record, and audit trail
Best exam move
Keep entrusted funds separate, timely, documented, reconciled, and disbursed only through the agreement and governing law.
Topic
Transaction due diligence
What to know
Identity, ownership, signer authority, entity, estate, trust, power of attorney, property fact, title, disclosure, financing, deadline, permit, zoning, inspection, survey, public record, specialist, fraud warning, verification, follow-up, and documentation
Best exam move
Route each red flag to the authoritative record or qualified professional without guaranteeing an answer outside the licensee's competence.
Topic
Instructor-only supervisory subsection
What to know
Separate supervision responsibilities identified by PSI as instructor-only, while sponsorship and supervision can still be tested through Illinois license law and other contexts
Best exam move
Preserve the outline label and do not inflate the broker-tested national subsection.

What should you sort out before you begin?

Terms
Steering vs. blockbusting
Difference
Steering channels housing choice because of protected characteristics. Blockbusting induces transactions by suggesting protected-class change will harm an area or values.
Question cue
Directing a buyer or renter versus frightening owners into selling.
Terms
Redlining vs. steering
Difference
Redlining denies or changes financing or other real estate services based on area or protected-class composition. Steering directs a person's housing search.
Question cue
A service map or lending practice versus a neighborhood recommendation.
Terms
Disparate treatment vs. neutral policy
Difference
Disparate treatment intentionally changes treatment because of a protected characteristic. A facially neutral policy can require separate effect, justification, and accommodation analysis.
Question cue
Different rule for a protected person versus one rule with a contested outcome or required exception.
Terms
Price fixing vs. independent pricing
Difference
Price fixing is competitor agreement about commission, fee, discount, split, or another pricing term. Independent pricing is each firm deciding without competitor coordination.
Question cue
Let's all charge the same versus my firm set its own schedule.
Terms
Market allocation vs. specialization
Difference
Market allocation is a competitor agreement to divide territory or customers. Specialization is a firm's unilateral business focus without an agreement to avoid competition.
Question cue
You take the north side and we take the south versus a firm independently focuses on condos.
Terms
Group boycott vs. individual vendor decision
Difference
A group boycott coordinates refusal among competitors. One firm may independently select or reject a vendor for legitimate reasons.
Question cue
Several firms agree to cut off a provider versus one documented choice.
Terms
Employee vs. statutory nonemployee
Difference
Employee status depends on the applicable legal test. A qualifying licensed real estate agent can be self-employed for federal tax purposes when the statutory conditions are met.
Question cue
Apply the law named in the question, not one universal job label.
Terms
National Registry vs. entity-specific request
Difference
The National Registry records broad consumer choices. An entity-specific request directs a particular seller not to call and can override its relationship exception.
Question cue
A recent inquiry exists, but the consumer later told this brokerage to stop.
Terms
Commingling vs. conversion
Difference
Commingling improperly mixes entrusted and business or personal funds. Conversion is unauthorized use or control of another person's funds.
Question cue
Wrong account versus money taken, spent, withheld, or redirected without authority.
Terms
Confidential information vs. material property fact
Difference
Confidential negotiating or personal information should be protected. A known material property fact cannot be concealed merely because a client calls it confidential.
Question cue
Bottom-line price or account number versus recurring flood or known structural failure.

How should you review your results?

Session
1. Build the fair housing map
Focus
Coverage, exemptions, protected classes, state additions, advertising, comparison, accommodation, and access
Proof you are ready
Identify the protected basis, conduct, exemption issue, and overlapping law in twelve scenarios.
Session
2. Name prohibited conduct
Focus
Steering, blockbusting, redlining, refusal, different terms, false availability, retaliation, harassment, and interference
Proof you are ready
Name the violation from the conduct without relying on neighborhood stereotypes.
Session
3. Detect competitor agreements
Focus
Price fixing, commission terms, market allocation, customer allocation, group boycott, tying, and independent decisions
Proof you are ready
Underline competitor, agreement, and restricted business choice in every practice fact pattern.
Session
4. Audit outreach and advertising
Focus
31-day Registry access, exceptions, direct requests, social media, targeting, truthful content, brokerage identity, and records
Proof you are ready
Approve or reject ten calls and digital promotions using a written trigger.
Session
5. Protect data and classify workers
Focus
Minimum necessary data, authentication, secure channels, vendors, disposal, federal tax test, control, sponsorship, and supervision
Proof you are ready
Secure three information flows and apply two different worker-status tests without mixing them.
Session
6. Trace money and diligence
Focus
Receipt, deposit, separation, ledger, reconciliation, authorization, dispute, identity, authority, public records, and specialist referral
Proof you are ready
Trace each dollar and resolve each red flag through the proper source without exceeding competence.

Do not count recognition as mastery. Close the notes and explain the rule, apply it to a new fact pattern, and identify why each distractor fails.

Continue the feedback loop in Pass Illinois

From concept to decision

Drill this topic, then review the explanation

Pass Illinois gives you original national and Illinois questions, topic-by-topic study, clear explanations, timed practice, flashcards, progress tracking, and Math Coach. Start free, find the weak distinction, and focus the next session there.

Questions students ask about Practice of Real Estate Questions: Illinois Broker Exam Guide

How many Practice of Real Estate questions are on the national exam?

The PSI broker outline effective June 24, 2026 assigns approximately 12 of the 100 scored national questions to Practice of Real Estate. It is the third-largest national area after Contracts and Agency.

What topics are tested in Practice of Real Estate?

The broker outline covers fair housing principles, exemptions, protected classes, prohibited conduct and advertising; ADA accessibility; employee and independent-contractor status; antitrust; Do Not Call rules; social media and internet communication; confidential information; funds of others; and transaction due diligence.

Which subsection is marked instructor-only?

The current PSI outline marks the separate supervisory-responsibilities subsection as instructor-only. Broker candidates should still understand sponsorship and supervision where Illinois law tests them, but should not describe that subsection as part of the broker-specific 12% national allocation.

What are the federal Fair Housing Act protected classes?

The federal statutory classes are race, color, national origin, religion, sex, familial status, and disability. The current PSI outline also expressly calls out gender identity and sexual orientation. Illinois and local law add protections beyond the federal list.

What antitrust violations should I know?

Know price fixing, market or customer allocation, group boycotts, and tying arrangements. The exam usually hides the violation inside a friendly competitor conversation about commissions, territories, clients, vendors, or bundled services.

How often must a telemarketer access the Do Not Call Registry?

The FTC compliance framework requires use of a registry version downloaded no more than 31 days before the call. A consumer's direct entity-specific do-not-call request overrides an established-business-relationship exception for that seller's future sales calls.

Can a real estate licensee be a statutory nonemployee?

For federal tax purposes, a licensed real estate agent can qualify when substantially all compensation is tied to sales or output rather than hours and a written contract states the person will not be treated as an employee for federal tax purposes. Other laws use their own tests.

What is the difference between commingling and conversion?

Commingling improperly mixes money belonging to others with personal or business funds. Conversion is unauthorized use or control of another person's money, such as paying a personal bill from entrusted funds. Both are serious, but conversion involves the direct misuse.

What practice score should I target for this section?

Aim for at least 85% on unseen mixed sets and identify the regulated conduct before reading the options. You should be able to say whether the trigger is housing choice, competitor agreement, telephone solicitation, advertising, data handling, entrusted money, worker classification, or due diligence.

Are these official PSI questions?

No. These are original practice examples aligned to the current published broker outline. They are not copied or recalled live exam items. The PSI booklet and primary federal and Illinois sources were checked through August 1, 2026.

Primary sources

The current official outline controls the tested scope. Statutes, regulations, and official agency materials control when a general study rule and a jurisdiction-specific rule differ.

Editorial status

Checked against primary sources

The Pass Illinois editorial team last checked this guide on August 1, 2026. Every practice question is an original study item, and the source links above let you verify the rules that support the lesson.

Read our editorial and corrections process

Was this guide useful?

Choose one response. You can add a short note, especially if a rule, example, or explanation needs work. No name or email is requested.